Privacy Policy Overview

Protecting your data is our priority in every interaction

This Privacy Policy takes effect as of November 6, 2025 and may be updated periodically.

What Personal Data We Collect

We collect data to provide excellent service, confirm bookings, and maintain contact. This includes personal details and information needed to tailor our gardening services to your needs.

  • Full name and contact details required
  • Service preferences and instructions
  • Garden or property location information
  • Feedback and communication records
  • Booking history for service planning

All data is collected directly from you or your representatives and is only used for the purposes described.

How We Use Your Data

Information helps schedule visits, respond to requests, and deliver services tailored to your garden. We also use it to follow up on satisfaction.

Your data is not sold or shared with marketers. Third-party services are only used for basic business needs, like communication tools or payment processing.

Your Data Rights in Malaysia

You can access your data, request corrections, or ask for deletion by contacting us. We support your rights under Malaysian data protection laws.

Access Rights

You can view all data we hold about you.

Correction Rights

Contact us to update or correct your details.

Erasure Rights

You may request removal of your data.

Portability Rights

Request your information in a portable format.

When We Share Your Data

Your data may only be shared to perform requested gardening services or as required by law.

All service providers and partners are required to protect your data and use it only as instructed by us.

How We Keep Data Secure

We use current security measures, including data encryption, access controls, and physical safeguards where applicable.

Staff handling personal data receive privacy training and your information is only accessed for service purposes.

Contact About Privacy

Questions or requests about privacy are welcome anytime.
Address: Level 16, Menara UMCity, Iskandar Puteri, Johor 79250 Malaysia
Phone: +6016-602 0011
Email: content@galdoraflyx.sbs